The superintendent shall annually publish a consumer guide to insurers providing managed care products, individual accident and health insurance or group or blanket accident and health insurance and entities licensed pursuant to article forty-four of the public health law providing comprehensive health service plans which includes, in detail, a ranking from best to worst based upon each company’s claim processing or medical payments record during the preceding calendar year using criteria available to the department, adjusted for volume of coverage provided. The guides shall also include information on greivances filed, utilization review, statistics about the providers and how they are paid.