N.M. Stat. § 59A-57-5. Consumer assistance; consumer advisory boards; ombudsman office; reports to consumers; superintendent’s orders to protect consumers: Patient Protection Act – New Mexico

Status: Enacted
Year Enacted: 1998
File: Download

Each managed health care plan shall establish and adequately staff a consumer assistance office. The purpose of the consumer assistance office is to respond to consumer questions and concerns and assist patients in exercising their rights and protecting their interests as consumers of health care.

Key Issues: Quality or Value-Based Reform PRICE AND QUALITY TRANSPARENCY Utilization Review Delivery Reform Quality Measure HEALTHCARE SYSTEM REFORM Prior Authorization HEALTHCARE COSTS HEALTHCARE MARKETS Cost Containment Provider Network

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N.M. Stat. § 59A-57-5. Consumer assistance; consumer advisory boards; ombudsman office; reports to consumers; superintendent’s orders to protect consumers: Patient Protection Act – New Mexico

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